Warranty, Repairs & RMA Requests

Warranty Information

You can reach any Nidec Automation Center in the Americas by calling 1-800-893-2321. Inquiries can be also made by email to info.cta@mail.nidec.com, or writing to our Headquarters in the Americas at:

Nidec Industrial Automation USA 
7078 Shady Oak Road 
Eden Prairie, MN 55344

Repairs

All repairs include the latest product updates and are certified to the latest design specifications verified by out computer-controlled DT (Drive Tester) - the identidal test equipment used manufacture new products.

  • 1-year comprehensive warranty with all Repairs
  • 5-day Turnaround Time on standard drive repairs
  • 48-hour Emergency Repair turnaround available

 

Return Authorization Documents & Procedures

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