Service and support

Control Techniques offers its customers local technical sales, customer service, training, technical support and design expertise; as well as a comprehensive system design and build service.

As a company we aim to provide our customers with the best possible support wherever and whenever it may be required. As well as offering support for all our current products we offer repair and service support for superseded products and can give your company advice and guidance on possible upgrades which is usually a simple process.

Control Techniques Service and Support for Industrial Automation

	Customer Portal The Customer Portal provides product availability, pricing, online ordering and tracking. This site is intended for Authorized Transactional customers.
	Industrial Distributor Login This section is reserved for Americas authorized industrial distributors and sales team.
	HVAC Representative Login This section is reserved for Americas authorized HVAC representatives and sales team.
	Technical Support Control Techniques specializes in uptime with our full range of product support services
	Training Control Techniques Global Training Centers offer a unique program of drive, servo and software training solutions.
	Technical Documentation CTA Technical Documentation including Application Notes, Technical Notes, Replacement Instructions, Trouble Shooting Guides, Videos
	Application Support Designed to help customers when they don't have the time or resources available to learn new software and at the same time implement a new drive system
	Extended Warranties Control Techniques Extended Warranties, provide the best warranty coverage in the industry. We recommend our optional three-year Extended Product Warranty
	Site Power Audits Control Techniques can save you time and money with a site power audit
	Replacement & Spare Parts Control Techniques Replacement & Spare Parts provide customers with back up spare drives and components
	Field Service Our experienced engineers stand ready to answer your calls around the clock, any day of the week
	Upgrade Assistance Control Techniques Upgrade Assistance provides the Engineers, Programmers, and Technicians to work right there with you to assist you increase output while improving quality
	Warranty, Repairs & RMA Requests Warranty, Repairs & RMA Requests, warrantt policies and procedures, repair policies and procedures.
	Return Policy Products are only eligible for return if they are in new, unopened condition. The Return Policy PDF linked on the following page includes a list of products that are eligible for return if they are in new, unopened condition.
	Terms & Conditions Find contact information and links to download the appropriate Terms and Conditions.