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Decisive Support

Our engineers can provide support during pre-engineering (project definition, supply of technical machinery) and after-sales, throughout the lifetime of your product. They work with high-performance tools and processes to provide you with the best approach, and to take taking any operating constraints into account (load impact, load distortion, difficult environments, etc.)
We also assist during commissioning and maintenance operations, in order to optimize the performance of your alternators and ensure that they operate correctly using on-site assistance and maintenance contracts.
In addition, both Kato Engineering™ and Leroy-Somer™ can organize training for your technicians, either at our premises or on site. 

Wherever you are, we assist you in your projects :

• Installation and start up assistance
• On-site inspection & repair
• Expert diagnostics (electric, full-load testing, vibration...)
• Remote or on-site troubleshooting
• Preventive, predictive, and scheduled maintenance contracts
• Training and educational programs
• Genuine spare parts
• Authorized suppliers located throughout the world 
• Archive of instruction manual and diagrams
• Factory remanufacturing and repair
• Climate controlled storage facilities
• 24/7 Availability

We have built a global network of service facilities to provide timely service.
Because all of our customers and their needs are different.

Call us