Commander 5 Year Warranty Registration Instructions

How to Register

Visit or scan the QR code on the front of the drive and click on the registration button.

The form is split into 2 sections:

  • Product information – relating to the drive being registered
  • Contact information – required contact information in order to confirm and validate the warranty registration

Complete the ‘Product Information’ section:

  • Product Serial Number(s):

    • Enter the serial number(s) of the drives to be registered

    • Multiple drive serial numbers can be included in the ‘Serial number’ field within a single form

    • Serial numbers can be manually typed or scanned (using a bar code scanner)

    • If typing multiple serial numbers, please separate using the ‘Enter’ key

    • The serial number is 10 digits long and can be found on the label on the front of the product box, or on the side of the drive:

  • Purchase Date – the date you purchased the drive (Please note that the registration should be completed within 6 months of the purchase date)
  • Supplied By – where you purchased the drive
  • Industry & Application – select the Industry & Application that the drive is going to be used in. If selecting the application as ‘Other’, please enter the application information in the ‘Other’ field
  • Complete the ‘Contact Information’ section with the name of the company and a relevant company representative
  • Select if you would like us to keep you updated with company news, events, products, services and other important announcements
  • Please ensure that you have read and understood our warranty terms and conditions and privacy notice.
  • Click ‘Submit Registration’
    • You will see a message to confirm that the form has been submitted successfully

    • You will also shortly receive email confirmation of your warranty registration, or if the registration failed, information explaining why.

Please see the FAQ’s and Warranty Terms & Conditions for more information.

If you have any further questions or require assistance, please contact your local Drive Centre or Distributor.



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