Frequently Asked Questions

Q: Where do I find parts for my HVAC or General Purpose Fractional Horsepower motor?

A:  Available parts can be sourced through EIS/Holden (800-367-1212) using the motor identification number.

Q: Where do I find parts for my Pool/Spa motor?

A:  Available parts can be sourced through EIS/Holden (800-367-1212) or Parts Company of America (800-323-0620) using the motor identification number.

Q: Where can I get a replacement motor? I cannot find it in your replacement motor catalog.

A:  Your replacement options may depend on the motor's use.  Some units are produced for OEMs and their specific application. They are your primary replacement source if no catalog equivalent is listed.  Our HVAC wholesalers and industrial distributors can advise you on other options if the OEM can no longer provide a replacement.  A physical inspection of the motor may be required.  Homeowners wishing to replace motors in their heating or air conditioning units should contact their local HVAC contractor for assistance.

Q: Who do I contact regarding service for my motor?

A:  Your local EASA shop can advise on service options.  If your motor is less than a year old, you should take it and your receipt back to the point of purchase for a warranty replacement.

For U.S. MOTORS® brand Integral Horsepower ratings, the support section of this site provides links to authorized service stations and other contacts for service and warranty issues.

Q: Where do I find parts for my U.S. MOTORS® brand Integral Horsepower product?

A:  Any of the parts distributors listed on the distributor search can assist you with identifying and ordering parts.

Q: Where do I find a wiring diagram for my motor?

A:  Online wiring diagrams are only available for current catalog products in our eCatalog.  For additional ratings, you will need to send us a request for the diagram.  Be sure to include the id number off of the motor nameplate.