Privacy Policy
Last Updated: March 8, 2021.
This Privacy Policy applies to websites, applications, stores and Services (as defined below) operated by or on behalf of Nidec Americas Holding Corporation and the following of its United States-based subsidiaries: Nidec Motor Corporation, Kato Engineering Inc., and Valmark Industries, Inc. (collectively “we”, “us” or “our”). The purpose of this Policy is to explain what information we collect, how it is used, where it is used, and how to contact us with privacy inquiries.
We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Policy applies to personal information processed by us in connection with the Services. This includes information that you provide, information collected when you use our online or mobile services, and information that we receive from third parties. This Privacy Policy does not apply to any personal information collected from or about any of our employees or our subsidiaries’ employees.
This Privacy Policy also applies to our targeted content, including online offers and advertisements for products and services, which we (or a service provider acting on our behalf) may send to you on third party websites, platforms and applications (“Third Party Sites”) based on your use of the internet. These Third Party Sites may have their own privacy policies and terms and conditions. We are not responsible for the content, privacy policies, or practices of those websites. We encourage you to read them before using those Third Party Sites.
We are committed to safeguarding your privacy and ensuring that your personal information is protected. As part of our commitment, we train our employees about the importance of privacy and how to handle and manage personal information appropriately and securely.
1. WHO IS RESPONSIBLE FOR WHAT HAPPENS WITH YOUR DATA?
We are responsible for processing of your personal information through the Services. You can contact the Data Protection Officer via mail, by phone or by email if you have any questions, as described below.
2. WHO IS THE DATA PROTECTION OFFICER?
You can contact the Data Protection Officer by email, by mail or by telephone, at one of the following:
• By email at dataprivacy@nidec-motor.com
• By mail at Nidec Americas Holding Corporation, Attn: Data Protection Officer, 8050 West Florissant Avenue, St. Louis, MO 63136 USA
• By telephone at +1 844-916-1308
• By web inquiry at https://dataprivacynidec.ethicspoint.com
3. WHEN DO WE ASK FOR YOUR CONSENT?
By using our websites or applications, you acknowledge that we are processing your personal information in accordance with this Privacy Policy. If you do not wish that we process your personal information in this way, please do not use our websites or applications or otherwise provide us with your personal information.
We process your data to provide the Services and to allow you to use or utilize such Services. In certain instances, we only process your data if you have consented, for example, in certain cases where we process your personal information through the use of cookies or when process your sensitive data. Where we process your data on the basis of your consent, we will ask for your consent explicitly but, in some cases and only where permitted by applicable law, we may infer in a transparent manner consent from your actions. We may also ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Policy.
4. WHAT HAPPENS IF OUR CUSTOMER IS A CHILD?
The Services, including our websites and applications, are not intended for children under 16 years of age. No one under age 16 may provide any information to us or on the Services. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on or through any of the Services or their features/registration, make any purchases through the Services, use any of the forums or interactive or public comment features of the Services or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact the Data Protection Officer at one of the following:
• By email at dataprivacy@nidec-motor.com
• By mail at Nidec Americas Holding Corporation, Attn: Data Protection Officer, 8050 West Florissant Avenue, St. Louis, MO 63136 USA
• By telephone at +1 844-916-1308
• By web inquiry at https://dataprivacynidec.ethicspoint.com
5. FOR WHICH PURPOSES DO WE PROCESS YOUR PERSONAL INFORMATION?
We process information, including personal information that you provide to us when you use the Services. “Personal information” means information that can directly or indirectly identify you or other individuals and specifically includes any and all information protected under any data protection or privacy regulation or law. Specifically, references to personal information shall be deemed to include “personal data” as defined in the European Union (“E.U.”) General Data Protection Regulation (“GDPR”), “personal information” under the California Consumer Privacy Act (“CCPA”) and any other information or data protected under any applicable data privacy or data protection law. This typically includes information such as your name, address, email address, and telephone number, but can also include other information such as IP address, shopping habits, information about health, information about your lifestyle or preferences such as your hobbies and interests. Please see details in the following paragraphs.
We collect your personal information directly when you provide such personal information to us, for example when you register as the contact person for a customer or you request that we send you information or mailings about our products.
We may also receive personal information about you from other sources, including information from commercially available sources, such as public databases and data aggregators, and information from third parties. For example, if you interact with a third party platform service when using our apps or websites, such as using a third party service to log-in to your user or customer account (e.g., Facebook Login or Google Sign-In), or if you share content from our app or websites through a third party social media platform service, we may receive personal information about you, such as information from your public profile, if the third party service and your account settings with such service allow such sharing. The information we receive from these sources will depend on the policies and your account settings with the third party service. You should exercise caution and look at the privacy statement for the third party platform services you use.
In more detail, we process the following categories of personal information for the following purposes (collectively, such activities are the “Services”):
5.1 Surfing on our website, using our applications.
Which personal information do we collect about you? For this purpose, we process the following personal information: information about the type of browser you use, details of the web pages you have viewed, your IP and device address, your Cookie ID, application ID or other passive ID information, hyperlinks or application pages that you have clicked, networks and any other information you choose to share when using Third Party Sites (such as when you use the “Like” functionality on Facebook), the websites you visited before arriving at our relevant websites and information collected by cookies or similar tracking devices.
What is the purpose of processing your personal information? We (and third party service providers acting on our behalf or on their own behalf) use cookies and similar technologies to process data about you when you visit our relevant websites or use our application to create aggregate trend reports, find out how customers arrive at a website, how they use apps; the responses to a marketing campaign, what are the most effective marketing channels and messages, etc. Cookies are files that store information on your computer hard drive or browser that mean that we can recognise that you have visited us before. We use cookies and similar technologies (like Google Analytics, Sitecore Analytics, and other tools) to improve our products and your experience on our websites by evaluating the use of our websites, products and services and understand your browsing and shopping habits, analysing the effectiveness of our advertisements, personalizing your website experience as well as evaluating (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you have visited it before and what website referred you to it, reviewing the products that you have searched online and ended up purchasing them in store, making our websites and applications easier to use and to better tailor our websites, applications and our products to your interests and needs, identifying that you have visited our websites or used our applications but did not purchase a product or service, collecting information about your device and linking this to your personal information so as to ensure that our websites and applications present the best web experience for you and supplementing the personal information that you provide to us with other information that we hold or that we may receive from commercially available sources, such as public databases and data aggregators, and third parties. You can learn more information on the Cookies used in our Cookie Policy.
How long do we store your personal information? We store your personal information for up to six years after you provide it to us, unless we are required by the law to store it for a longer period.
What is the basis for processing your personal information? Your consent, and our legitimate interests in the transmission of personal information within a group of undertakings for internal administrative purposes and processing for the purposes of ensuring network and information security, including preventing unauthorised access to electronic communications networks and stopping damage to computer and electronic communication systems.
Additional comments: It is always possible for you to visit our websites without disclosing your personal information. This requires that you have disabled cookies on your browser. You can opt out of the processing of such information via the Cookie Consent Banner displayed at the bottom of the relevant page of the Website. Please note, however, that without cookies you may not be able to use all of the features of our Website or online services.
5.2 Communicate with you.
Which personal information do we collect about you? For this purpose, we process the following personal information: identifiers such as a real name, alias, postal address, telephone or mobile phone numbers, employment position, online identifier Internet Protocol address, email address, or other similar identifiers.
What is the purpose of processing your personal information? We process your personal information whenever you contact us and respond to your inquiries and comments. We process personal information to provide you with our products or services that you request from us, including responding to your inquiries or comments and sending you products or samples that you have requested. We look at the products you buy and that you have viewed on the Services.
How long do we store your personal information? We store your personal information for up to six years after you provide it to us, unless we are required by the law to store it for a longer period.
What is the basis for processing your personal information? Performance of the contract with you, or in order to take steps at your request prior to entering into a contract (i.e. fulfill your contact request), and as applicable (such as a scenario in which you provide to us personal information that is considered sensitive (e.g. information on your health or ethnic origin) or otherwise authorize specific contact), your consent.
5.3 Conducting business with you, including buying products or services from you or your business or processing, providing credit for, fulfilling, and following up on your or your business’ purchases and customer service requests.
Which personal information do we collect about you? For this purpose, we process the following personal information: name, signature, social security number, other governmental-issued identification number, postal address, email address, telephone number, bank account number, credit card number, debit card number, or other credit or financial information.
What is the purpose of processing your personal information? We process your personal information to take and fill orders for products or services, to facilitate delivery or provision thereof, to respond to inquiries with respect to products and services you order or we purchase from you or your business, to respond to warranty, refunds or other claims, and to monitor and enhance our logistics operations.
How long do we store your personal information? We store your personal information for up to six years after you provide it to us, unless we are required by the law to store it for a longer period.
What is the basis for processing your personal information? Performance of the contract with you, or in order to take steps at your request prior to entering into a contract, and our legitimate interests in the transmission of personal information within a group of undertakings for internal administrative purposes, including client data and, where applicable, your consent.
5.4 Operations of our business.
Which personal information do we collect about you? For this purpose, we process the following personal information: name, signature, social security number, other governmental-issued identification number, postal address, email address, telephone number, bank account number, credit card number, debit card number, or other credit or financial information.
What is the purpose of processing your personal information? We process your personal information for the purposes of operating our business, including our organizational and strategic planning, accounting and auditing, procurement, sales and marketing planning, public relations, materials management, information technology, security, database administration, research, legal compliance, and administration purposes.
How long do we store your personal information? We store your personal information for up to ten years after you provide it to us, unless we are required by the law to store it for a longer period.
What is the basis for processing your personal information? Performance of the contract with you, or in order to take steps at your request prior to entering into a contract, and our legitimate interests in the transmission of personal information within a group of undertakings for internal administrative purposes, including client data and, where applicable, your consent.
5.5 Performance of relevant administrative services requested or necessary to facilitate our relationship.
Which personal information do we collect about you? For this purpose, we process the following personal information: name, signature, social security number, other governmental-issued identification number, postal address, email address, telephone number, bank account number, credit card number, debit card number, other credit or financial information and credit or criminal history.
What is the purpose of processing your personal information? We will process your personal information for the purposes of performing administrative services requested or necessary to facilitate our relationship (e.g., facilitating payments or deliveries of products, services, information or materials) or to fulfil requests you have made.
How long do we store your personal information? We store your personal information for up to six years after you provide the personal information to us, unless we are required by law to store the personal information for a longer period in which case we store the personal information for the period required by applicable law.
What is the basis for processing your personal information? Performance of the contract with you or our legitimate interests in the operation of our business.
5.6 Respond to customer complaints and reports of business concerns.
Which personal information do we collect about you? For this purpose, we process the following personal information: your first and last names, your mailing address, your email address and relevant information about (i) the complaint or business concern, (ii) the situation or circumstances giving rise to the complaint or business concern and/or (iii) any other personal information that you volunteer in your report or follow up communications.
What is the purpose of processing your personal information? We will process your personal information for the purposes of responding to any customer complaints or responding to reports from customers about business concerns related to our businesses and operations.
How long do we store your personal information? We store your personal information for no more than five years after the date of the complaint or resolution, whichever is law, unless (i) we are required by law to store the personal information for a longer period in which case we store the personal information for the period required by applicable law or (ii) unless we reasonably anticipate litigation with regard to the matter in which case we would retain relevant personal information until such time as the litigation is concluded or is no longer reasonably anticipated.
5.7 Suggestion of our products and services which may be of interest for you; marketing communication.
Which personal information do we collect about you? For this purpose, we process the following personal information: identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, telephone number, date of birth and/or age, or other similar identifiers, sex/gender, commercial information, including credit card information, payment details, product preference, records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies, internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our websites, applications, or advertisements, and your product usage history and performance detail.
What is the purpose of processing your personal information? To provide relevant information to customers and users relating to our products and services based both on customer history and user activity.
How long do we store your personal information? We store your personal information for five years after you provide it to us, unless we are required by the law to store it for a longer period.
What is the basis for processing your personal information? Our legitimate interests in pursuing direct marketing services to you, and where applicable, your consent.
Additional Comments: You can opt out of receiving such communications from us directly within the communications we send you.
5.8 Process employment applications.
Which personal information do we collect about you? For this purpose, we process the following personal information: identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, telephone number, date of birth and/or age, or other similar identifiers, your sex/gender, professional or employment-related information, including work experience, job titles, company names and dates of employment, education and education degree(s) and related information.
What is the purpose of processing your personal information? To facilitate applications for employment, conduct background checks, complete hiring, and initially register you as an employee. After employment, your information is protected and processed under our employee policies and procedures.
How long do we store your personal information? We store your personal information for two years if your application does not result in employment and we store your personal information permanently if you are hired as an employee, unless we are required by the law to store it for a different period.
What is the basis for processing your personal information? Our legitimate interests in the transmission of personal information within a group of undertakings for internal administrative purposes, including employee data, and where applicable, your consent.
5.9 Product testing, development, analysis, engineering, performance, and enhancement.
Which personal information do we collect about you? For this purpose, we process the following personal information: (i) identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, or other similar identifiers; (ii) records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; and (iii) product usage history and performance detail, including device data (including the hardware model, operating system version, advertising identifier, unique application identifiers, unique device identifiers, browser type, language, wireless network, and mobile network information) and log files/actions within apps for product use analysis, product performance, enhancement and product development.
What is the purpose of processing your personal information? To learn about the usage, and improve the performance and features, of our products and services, and improve research and product development.
How long do we store your personal information? We store your personal information for ten years after you provide it to us, unless we are required by the law to store it for a longer period.
What is the basis for processing your personal information? Our legitimate interests in processing data collected from our services or products in order to deliver services, to design our products and services and to continuously improve them, and where applicable, your consent.
5.10 Information technology, system, network, data and cyber security.
Which personal information do we collect about you? For this purpose, we process the following personal information: internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our websites, applications, products or advertisements, and product usage history and performance detail.
What is the purpose of processing your personal information? To monitor, detect and protect our organisation, its systems, network, infrastructure, computers, information, intellectual property and other rights from unwanted security intrusion, unauthorised access, disclosure and acquisition of information, data and system breaches, hacking, industrial espionage and cyberattacks.
How long do we store your personal information? We store your personal information for two years after you provide it to us, unless we are required by the law to store it for a longer period.
What is the l personal information? Our legitimate interests in preventing unauthorized access, intrusion, misuse of company systems, networks, computers and information, including prevention of personal information breaches and cyber-attacks, piracy and malware prevention, IP rights protection and IP theft prevention and website security.
5.11 Manage and inform our former shareholders and coordinate investor relations.
Which personal information do we collect about you? For this purpose, we process the following personal information: your first and last names, your mailing address, and number of shares of stock owned.
What is the purpose of processing your personal information? We process your personal information in order to record and manage our shareholder records and to provide you with information, former shareholder meetings, dividends, and operation and business of our company and its subsidiaries.
How long do we store your personal information? We store your personal information for so long as we or our processors, including, without limitation, our transfer agents, are required by law to store the personal information or for such longer period of time that we may be required to keep the personal information in order to protect the public interest.
What is the basis for processing your personal information? Purchase of our stock and our legal obligations to you as a result of being a former shareholder of our company and/or performance of a request by you to receive information about our stock and operation of our company and its subsidiaries.
What is the basis for processing your personal information? Our basis for processing is (i) your consent with regard to personal information you volunteer with regard to your complaint or business concern or (ii) a legal obligation to which we are subject.
5.12 Prevention of harm to us, our products or services or a person or property (e.g., fraud prevention) or report and defend ourselves against claims or potential claims.
Which personal information do we collect about you? For this purpose, we process the following personal information: (i) identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, social security number, driver’s license number, passport number, other governmental-issued identification number, date of birth and/or age, or other similar identifiers; (ii) name, signature, physical characteristics or description, sex/gender, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information; (iii) commercial information, including credit card information, payment details, product preference, records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; and (iv) relevant information about (a) the harm or potential harm, (b) the claim or potential claim or (c) the situation or circumstances giving rise to harm, potential harm, claim or potential claim.
What is the purpose of processing your personal information? We will process your personal information for the purposes of preventing or reporting harm to our companies, our products or services or to any person or property (e.g., fraud prevention) and/or in the reporting or bringing or prosecution of a claim or potential claim against you. In addition, we may process your personal information for the purposes of defending our companies, your employees or others against claims or potential claims made against one or more of them.
How long do we store your personal information? We store your personal information six years after you provide the personal information to us, unless (i) we are required by law to store the personal information for a longer period in which case we store the personal information for the period required by applicable law or (ii) unless we reasonably anticipate litigation with regard to the matter in which case we would retain relevant personal information until such time as the litigation is concluded or is no longer reasonably anticipated.
What is the basis for processing your personal information? Our basis for processing is (i) a legal obligation to which we are subject or (ii) the processing is necessary for the purposes of our legitimate interests in protecting our business, products, services or a person or property, reporting possible criminal acts or threats to public security to a competent authority, or to defend ourselves against claims or potential claims.
5.13 General corporate operations and due diligence.
Which personal information do we collect about you? For this purpose, we process the following personal information: (i) identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, social security number, driver’s license number, passport number, other governmental-issued identification number, date of birth and/or age, or other similar identifiers; (ii) name, signature, social security number, physical characteristics or description, sex/gender, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other credit or financial information, medical information, or health insurance information; commercial information, including credit card information, payment details, product preference, records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; (iii) internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our websites, applications, or advertisements; and (iv) product usage history and performance detail.
What is the purpose of processing your personal information? To develop or operate financial/credit/conduct and risk models, conduct internal analysis of customers, plan strategy and growth, collate reporting and management information to support business reporting, sharing information with other members of the corporate group, conduct back-office operations, monitoring physical access to offices, visitors and CCTV operations in reception and any other restricted areas, producing aggregate analytics, business intelligence, managing third party relationships (vendors, suppliers, media, business partners) and processing identifiable data for the purpose of anonymising/de-identifying/re-identifying it for the purposes of using the anonymised data for other purposes (product improvement, analytics, etc.).
How long do we store your personal information? We store your personal information for up to ten years after you provide it to us, unless we are required by the law to store it for a longer period.
What is the basis for processing your personal information? Our legitimate interests in the day-to-day operation of our business and planning for strategic growth, including management of customer, client, vendor and other relationships, sharing intelligence with internal stakeholders, implementing safety procedures, and planning and allocating resources and budgeting.
6. WHO IS RECEIVING YOUR PERSONAL INFORMATION?
We employ other companies and people (“Third Parties”) to perform tasks on our behalf and we need to share, and may internationally transfer, your information with them to provide products or services to you. We do not sell, trade, rent or otherwise provide your personal information to Third Parties without prior permission from you, provided however, those Third Parties do not include our subsidiaries, affiliates, licensees, partners, hosting partners, other parties who assist us in operating the Services, or organizations providing services to support our functions, such as our mail and email processing companies, payment processing companies, and market research firms. We may share your data in an aggregate format, as well as aggregate usage information, with Third Parties for both advertising and promotional purposes. Further, we cooperate with all law enforcement inquires, and with all Third Parties, to enforce applicable intellectual property or other legal rights.
Do Not Track (DNT) is a privacy preference that users can set in their web browsers. At this time, our website does not support DNT codes. However, except in the case of analytics cookies, remarketing and other features of Google Display Advertising described herein, our website limits tracking to the uses described above. Except in the case of analytics cookies, remarketing and other features of Google Display Advertising described herein, our website does not track your use across multiple websites other than the affiliated websites included within this Privacy Policy, however, other websites to which we link may. Please review their privacy policies to understand how you may be tracked. We do not control these Third Parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. Also, if you wish to opt out of interest-based advertising, please visit http://optout.aboutads.info to manage your preferences. Alternatively, if you are located in the E.U., you may visit http://www.youronlinechoices.eu/. Please note that you may continue to receive generic ads.
7. WHERE DO WE TRANSFER YOUR PERSONAL DATA?
We will not transfer personal information relating to you to a country outside the European Economic Area (“EEA”) unless: (1) the country or recipient is covered by an adequacy decision of the European Commission under GDPR Article 45; (2) appropriate safeguards have been put in place which meet the requirements of GDPR Article 46 (for example using the European Commission’s Standard Model Clauses for transfers of personal information outside the EEA); or (3) one of the derogations for specific situations under GDPR Article 49 is applicable to the transfer. These include (in summary) if the transfer is necessary to perform, or to form, a contract to which we are a party; the transfer is necessary for the establishment, exercise or defense of legal claims; you have provided your explicit consent to the transfer; or the transfer is of a limited nature, and is necessary for the purpose of our compelling legitimate interests.
8. HOW LONG DO WE PROCESS YOUR PERSONAL DATA?
We will store your personal information only until the aforementioned purposes for which we have collected or received your personal information is fulfilled and once our statutory obligations to preserve records have expired. In addition, we may retain anonymized personal information (data that is no longer in a form identifying or making identifiable the individual to which the personal information relates).
9. WHAT ARE YOUR RIGHTS?
To the extent that GDPR or other applicable data protection laws apply, you have the right to obtain from us:
- Confirmation as to whether or not we process personal information from you and, where that is the case, access to the personal information,
- Rectification of inaccurate personal information,
- Erasure of personal information,
- Restriction of processing of personal information, and
- Receive the personal information which you have provided to us and transmit those data to another data controller without hindrance.
You may exercise any of these applicable rights by contacting us at one of the following:
- By email at dataprivacy@nidec-motor.com
- By mail at Nidec Americas Holding Corporation, Attn: Data Protection Officer, 8050 West Florissant Avenue, St. Louis, MO 63136 USA
- By telephone at +1 844-916-1308
- By web inquiry at https://dataprivacynidec.ethicspoint.com
We will respond to your requests in accordance with, and within the appropriate timeframe determined by, the applicable law and/or regulation governing the use of the given personal information. In most cases, we will respond to requests within one month; provided, however, if the request is complex, we may extend its response time in accordance with applicable law and regulation. Please note that we may require additional information from you in order to honor the request, such as to ensure proper authentication or to verify the entity to which the information was provided.
SPECIAL NOTICE TO CALIFORNIA CONSUMERS: California residents may be provided with additional privacy rights under applicable law, including but not limited to the California Consumer Privacy Act of 2018. For more information, see the Notice for California Residents available here: https://acim.nidec.com/motors/terms/Notice_for_California_Residents.
10. CAN YOU WITHDRAW YOUR CONSENT TO THE PROCESSING OF PERSONAL INFORMATION?
To the extent that GDPR or other applicable data protection laws apply, you may withdraw your consent to some of all of our processing of your personal information by contacting us at one of the following:
• By email at dataprivacy@nidec-motor.com
• By mail at Nidec Americas Holding Corporation, Attn: Data Protection Officer, 8050 West Florissant Avenue, St. Louis, MO 63136 USA
• By telephone at +1 844-916-1308
• By web inquiry at https://dataprivacynidec.ethicspoint.com
We will respond to your requests in accordance with, and within the appropriate timeframe determined by, the applicable law and/or regulation governing the use of the given personal information. In most cases, we will respond to requests within one month; provided, however, if the request is complex, we may extend its response time in accordance with applicable law and regulation. Please note that we may require additional information from you in order to honor the request, such as to ensure proper authentication or to verify the entity to which the information was provided.
As set out above, you are entitled to withdraw your consent to the processing of your personal information but please note that if you do withdraw your consent, we may not be able to carry out our contractual obligations to you or provide you with access to all or certain parts of the Services.
11. CAN YOU COMPLAIN WITH THE APPLICABLE LEGAL AUTHORITIES?
You also have the right to lodge your complaints with the applicable legal authorities, including, without limitation, the applicable E.U. supervisory authority(ies) (if you are an E.U. citizen).
12. DO YOU HAVE TO PROVIDE YOUR PERSONAL INFORMATION TO UTILIZE THE SERVICES?
Typically, to use or utilize the Services, you will need to provide some personal information. For example, orders will require a name, your shipping address, and contact information. Our Services are designed around user-specific personalization, so not all of the Services require you to provide personal information. If you do not consent to cookies, then you will not need to provide any personal information. However, you may not be able to use all of the features of the Services.
13. HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
The security of all personal information associated with users of the Services is of great concern to us. We maintain appropriate technical and organizational measures to protect the personal information you provide to us against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to your personal information.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we can’t ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Our relevant websites and applications may contain links to other websites provided by third parties. We do not control these third party websites or any of the content contained on those websites. Once you have left our relevant Sites, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement for the website you visit.
14. YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at one of the following:
• By email at dataprivacy@nidec-motor.com
• By mail at Nidec Americas Holding Corporation, Attn: Data Protection Officer, 8050 West Florissant Avenue, St. Louis, MO 63136 USA
• By telephone at +1 844-916-1308
• By web inquiry at https://dataprivacynidec.ethicspoint.com
SPECIAL NOTICE TO CALIFORNIA CONSUMERS: California residents may be provided with additional privacy rights under applicable law, including but not limited to the California Consumer Privacy Act of 2018. For more information, see the Notice for California Residents available here: https://acim.nidec.com/motors/terms/Notice_for_California_Residents.
15. CAN WE CHANGE OUR PRIVACY POLICY?
As we continue to provide additional services and as the privacy laws and regulations evolve, it may be necessary to revise or update this Privacy Policy. We reserve the right, at our discretion, to change, modify, add or remove portions of this Privacy Policy at any time. If we make any material changes to this Privacy Policy, including, any material changes to how we collect, use, process, and/or share your information, we will prominently post a notice of such changes on the website(s) and mobile applications covered by this Privacy Policy. To the extent required by applicable law, we will contact you with regard to changes to this Privacy Policy.
16. HOW CAN YOU CONTACT US?
If you have questions about this Privacy Policy or any subject discussed herein, please feel free to contact us at one of the following:
• By email at dataprivacy@nidec-motor.com
• By mail at Nidec Americas Holding Corporation, Attn: Data Protection Officer, 8050 West Florissant Avenue, St. Louis, MO 63136 USA
• By telephone at +1 877-522-7545
• By web inquiry at https://dataprivacynidec.ethicspoint.com
In most cases, we will respond to requests within one month; provided, however, if the request is complex, we may extend its response time in accordance with applicable law and regulation. Please note that we may require additional information from you in order to honor the request, such as to ensure proper authentication or to verify the entity to which the information was provided.