Commander 5 Year Warranty FAQ

What products are covered under the 5 year warranty?

  • Commander C200 & C300 only

Do I need to register my drive in order to qualify for the 5 year manufacturer’s warranty?

  • Yes. You have 6 months to do this from date of purchase
  • Registration can be made on www.controltechniques.com/5yearwarranty. Terms and Conditions relating to the 5 year warranty must be met in order for the drive to qualify
  • Instructions are also provided in the product box

Do I still have a warranty if I do not register?

  • Yes. However your product will default to the standard warranty provided by the supplier of the drive, which should be found in their T&Cs

How easy is it to register multiple drives?

  • The registration form allows multiple drive serial numbers to be included in the ‘Serial number’ field within a single form. Serial numbers can be manually typed or scanned (using a scanner) from the bar code that appears on the outside of the product box

Why do I need to register the product to get the free 5 year warranty?

  • As part of this campaign we want to understand the geographical locations and the types of industry that our customers work within to better align our service network for the future

Shield-Commander-C-5-year-warranty

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