Technical Support

Control Techniques specializes in up-time leveraging our full range of product support services.

Should you ever experience a drive failure using one of our products rest assured, minimizing the impact on your plant is our main concern. High levels of performance and reliability are a feature of our product range but, occasionally, failures do occur.

When this happens, help is at hand from our certified repair and service center. Our staff has extensive product knowledge and will provide a prompt, professional, guaranteed repair service on your drive.

Have you checked out our new Technical Support FAQs? Our most common questions at your fingertips! If not, click here, or click the icon to the right.

Technical Support FAQs
vfd training online webinars

Do you want to learn more about how to use our products through on-demand, self-service training? Click the icon to the left to get started with our online training options!


For fast response to inquiries, contact us with a support request:

Create a Technical Support Ticket


This Support Ticket System is for Americas customers only

For customers from other regions please use the global Where to Buy look-up to find a local Drive Center or Partner near you.


Please provide your model number.

Or you can call us Toll Free at:

+1 800.893.2321

Our Technical support team is available Monday through Friday,
8 AM to 6 PM CST to answer phone calls and support tickets.


To request online or weekend/holiday support, please click on the “Field Service” button below, and fill out Field Service Request form.

Field Service