Free 5 Year Manufacturer’s Warranty FAQ

What Products Are Covered Under the 5 Year Warranty?

  • Commander S
  • Commander C200 & C300 
  • Pump Drive F600 - frame sizes 3, 4, 5, 6 & 7
  • HVAC Drive H300 - frame sizes 3, 4, 5, 6 & 7

Do I Need to Register My Drive in Order to Qualify for the 5 Year Manufacturer’s Warranty?

  • Yes. You have 6 months to do this from date of purchase
  • Registration can be made on Terms and Conditions relating to the 5 year warranty must be met in order for the drive to qualify
  • Instructions are also provided in the product box

Do I Still Have a Warranty if I Do Not Register?

  • Yes. However your product will default to the standard warranty provided by the supplier of the drive, which should be found in their T&Cs

How Easy is It to Register Multiple Drives?

  • The registration form allows multiple drive serial numbers to be included in the ‘Serial number’ field within a single form. Serial numbers can be manually typed or scanned (using a scanner) from the bar code that appears on the outside of the product box

Why Do I Need to Register the Product to Get the Free 5 Year Warranty?

  • As part of this campaign we want to understand the geographical locations and the types of industry that our customers work within to better align our service network for the future