Warranty, Repairs & RMA Requests

Warranty Information

You can reach any Control Techniques Automation Center in the Americas by calling 1-800-893-2321. Inquiries can be also made by email to info.cta@mail.nidec.com, or writing to our Headquarters in the Americas at:

Control Techniques
a Nidec Motor Corporation business
7078 Shady Oak Road
Eden Prairie, MN 55344


All repairs include the latest product updates and are certified to the latest design specifications verified by out computer-controlled DT (Drive Tester) - the identidal test equipment used manufacture new products.

  • 1-year comprehensive warranty with all Repairs
  • 5-day Turnaround Time on standard drive repairs
  • 48-hour Emergency Repair turnaround available


Return Authorization Documents & Procedures

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