If your product is not working as expected, you would like to have a technician on site, or you have questions on how to use it, please use the button below to access our technical support site for technical resources and related contact information.
You can reach any Control Techniques Drive Center in the Americas by calling +1 800.893.2321. Inquiries can be also made by email to customerservice.cta@mail.nidec.com, or writing to our Headquarters in the Americas at:
Control Techniques
a Nidec Motor Corporation business
7777 Golden Triangle Drive, Suite 250
Eden Prairie, MN 55344
All repairs include the latest product updates and are certified to the latest design specifications verified by our computer-controlled DT (Drive Tester) - the identical test equipment we use to qualify new products.
Return Authorization Documents & Procedures
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