Warranty, Repairs & RMA Requests

Warranty, Repairs & RMA Requests

If your product is not working as expected, you would like to have a technician on site, or you have questions on how to use it, please use the button below to access our technical support site for technical resources and related contact information.

RMA Request Form

All repairs include the latest product updates and are certified to the latest design specifications verified by our computer-controlled DT (Drive Tester) - the identical test equipment we use to qualify new products.

  • 1-year comprehensive warranty with all Repairs
  • 14-day Turnaround Time on standard drive repairs
  • 48-hour Emergency Repair turnaround available
Warranty Information

Control Techniques / KB Electronics
a Nidec Motor Corporation business
12095 NW 39th Street
Coral Springs, FL 33065 USA 

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