Technical Support

Control Techniques specializes in uptime leveraging our full range of product support services.

Should you ever experience a drive failure using one of our products rest assured, minimizing the impact on your plant is our main concern. High levels of performance and reliability are a feature of our product range but, occasionally, failures do occur.

When this happens, help is at hand from our certified repair and service center. Our staff has extensive product knowledge and will provide a prompt, professional, guaranteed repair service on your drive.

For fast response to inquiries email us at:

techsupport.cta@mail.nidec.com

Please provide your model number.

Or you can call us Toll Free at:

+1.800.893.2321

ask for Technical Support

(Please have your model number ready when you call.)

ONLINE SUPPORT

To schedule a remote session with a technical support specialist, please submit a field service request in the Field Service section and indicate that you require remote online support.

Field Service