Service & Support
Need support? We've got you covered. Welcome to Nidec / U.S. MOTORS® comprehensive service and support page. Select an area of support to get started or view our directory of links below.
- U.S. MOTORS Service Solutions: Learn more about our product customer service experience.
- Technical Services: We're here whenever and wherever you need support. Learn more about virtual and On-Site support options.
- Start-Up Services: Let us help you with your commissioning start-up needs.
- Engineering / Analysis Services: Our skilled team of engineers can assist with complex engineering problems.
- Training Services: Get FREE training beyond the "Motor-101" basics. We offer virtual and on-site customer training options.
- Motor Refurbishment and Repair Services
- General FAQ: If you’ve got a question about U.S. MOTORS® brand products or motors in general, here’s a good place to start.
- Technical Data: Diagrams, specifications and manuals provide you with a deeper look into the supporting documentation for both our stock and custom products.
- Dimension Print Search
- Warranty Services: Our Product Service department manages warranty and service programs for U.S. MOTORS products larger than 56 frame. If you have a fractional horsepower motor of this size or smaller, contact the original OEM or a distributor for replacement options.
- Authorized Service Station Search
- Service Station Resources
- Other Online Resources: If you want to know more about organizations and standards involved in the motor industry, this page will direct you to their sites and expanded topical resources.